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How do I get iOs 9.2.1?
babj
Newbie
‎03-26-2016 04:48 PM

I received a replacement phone for my 5s and i cant restore from the cloud because it doesn't have the right version of iOs  how do I load the new version on if I cant use the phone

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Re: need to restore from icloud and need iOs 9.2.1 on the replacement phone
vzw_customer_support
Customer Service Rep
‎03-26-2016 05:26 PM

babj,


Updating your devices software is easy with iTunes. Take a look here to see how https://support.apple.com/en-us/HT204204. Although, to be sure what software version is currently on your iPhone? Check by going to Settings, General, & About.


AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: need to restore from icloud and need iOs 9.2.1 on the replacement phone
vzw_customer_support
Customer Service Rep
‎03-26-2016 05:26 PM

babj,


Updating your devices software is easy with iTunes. Take a look here to see how https://support.apple.com/en-us/HT204204. Although, to be sure what software version is currently on your iPhone? Check by going to Settings, General, & About.


AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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