No sound
msgtedret
Newbie

All of a sudden there is no sound on any video. This on my Note 5.

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Correct answers
Re: No sound
vzw_customer_support
Customer Service Rep

msgtedret,

You should always hear sound during video playback. Let's look into this more. Are you able to hear videos played from the internet? What happens when you record a video and play it back? Do you hear anything? When did this first start for you?
JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: No sound
vzw_customer_support
Customer Service Rep

msgtedret,

You should always hear sound during video playback. Let's look into this more. Are you able to hear videos played from the internet? What happens when you record a video and play it back? Do you hear anything? When did this first start for you?
JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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