Since updating my phone my text messenger keeps freezing and refuses to open. Ready to throw phone.
No, please don’t throw your phone Jennifer, we can help. Since this issue started after processing a software update, my resources indicate that doing a factory reset as per this link http://www.verizonwireless.com/support/knowledge-base-127239/ will resolve any post software update issues. Please ensure that you disable Automatic Restore as per this link http://www.verizonwireless.com/support/knowledge-base-126571/ while processing factory reset.
Keep us posted.
AntonioC_VZW
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