Android system update
Kokoloko
Newbie

When I try to get the latest Android system update on the Nexus 6 it tells me to select a Wi-Fi network.  I have and it is still waiting to download.  Is there an error?

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Re: Android system update
smith6612
Community Leader
Community Leader

Should just need to reboot the phone while remaining connected to Wi-Fi prior to the reboot to resume the download.

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Re: Android system update
vzw_customer_support
Customer Service Rep

Having the latest software version on your phone is definitely important so I completely understand your concern Kokoloko.


What software version do you currently have on the phone http://vz.to/1okUAQI? What error message are you getting when you attempt to update while connected to WiFi? Have you tried using different WiFi connects?


JohnB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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