the speeds you can get are dependent primarily on the bandwidth available from the cell tower you connect to, and your mifi's signal to the tower. you may want to do some testing to see if your lack of speed is directly related to strength of signal.
if you have good/great signal, its entirely possible the cell tower you are connected to is overloaded, causing your speed issues.
if you determine signal is not the issue, try driving to a more populous city area and see if no matter where you go to find good signal, your speeds always suck. to me, that would indicate a faulty mifi and verizon would have a hard time arguing with you.
its probably best not to use "bars" to judge signal. read about testing via "RSSI" at bottom of this article: http://j.mp/boostmifi
i tested the download and upload speed with my ipod touch using the speedtest.net application. My results were the following:
Download = 767 kbps
Upload = 278 kbps
this is pretty typical results for when I test using the mifi. Not even close to the speeds I get using a wireless connection to my home internet service through comcast:
Download = 12,541 kbps
Upload = 2189 kbps
However, for a mobile solution using the ipod touch, I'm pretty satisfied. I haven't tested it with a laptop or pc, but I'll give it a try soon.
We just upgraded yesterday from the 150 USB modem to the MiFi 2200. Downloads seem to be slower than when we used the 150. We thought we could use this MiFi with our pc, which is not WiFi capable, and with our laptop, which has Wifi, at the same time, but that not being the case, we may be returning the MiFi. We need an option for strong internet connections, fast downloads, connecting both our computers mentioned simultaneously, yet keep the portability so we have internet connections when we travel. We live in a rural area, so our options are probably limited. Anyone have any ideas? I would sure appreciate hearing from you.