Not receiving text messages
Noedee
Newbie

Hello,

Recently I switched to Verizon from another carrier and switched from an iPhone to an Android. The problem is that my iPhone still receive messages but my android, which is registered to verizon along with my number, is not. What is going on? How do I fix this?

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Re: Not receiving text messages
tbo27
Master - Level 2

turn off imessage

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Re: Not receiving text messages
vzw_customer_support
Customer Service Rep

Noedee,
Welcome to the family. You've come to the right place for assistance. If you are anything like me, you message more than you talk on your device. Either way messages are very important.
As tbo27 mentioned, turning off iMessage would be your first step. Secondly you also want to make sure you deregister your number from receiving iMessages on the Apple messaging platforms. Here’s the link: http://apple.co/1lqTXDj.


KatiMiM_VZW
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