Message+ upgrade
Greengiant1981

I have a Droid Turbo 2.  Message + upgraded today & now I no longer get the number on my message icon lettinge know I have a message.  I get the notification sound though.  Any way to put the number back?

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Re: Message+ upgrade
vzw_customer_support
Customer Service Rep

Greengiant1981,


I can understand the importance of being able to receive notification of who has recently texted you. I would like to take a closer look at the settings of your Message+ to ensure that they are properly set to receive notification. Can you please go into Message+ Profile > Settings and make sure that "Notifications" has been checked?


HarleyE_VZW

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If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!


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Re: Message+ upgrade
Greengiant1981

Yes it's checked.

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Re: Message+ upgrade
vzw_customer_support
Customer Service Rep

We want to get this resolved for you asap because those notifications are important. I would be lost without my text notifications. Did you receive the number notification previously?
NicholeKKKKKKKKKKK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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