I just changed device on my prepaid account because my other one broke. I only bought the $45 plan on the 10th of November, and it just made me purchase another $45 plan!?? why didn't it transfer???

[keleeka]

?

[Snn5]

Prepaid funds don't transfer to newly activated phones. Always wait till the last day of your cycle to change devices. I think it's the equivalent of an activation fee in essence.

[bartonbaby6]

Verizon told me that they $45 card is no longer valid ....u have to upgrade to $50 + cards

[Snn5]

I don't buy cards, I use auto-pay.  Doubles the data for the same price.

[vzw_customer_support]

We want to ensure you receive the assistance you need. Have you reached out to our Prepaid department at: 888-294-6804?
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