How do I get rid of the voice mail notification icon?
nitenrse44
Newbie

Recently changed from 1 Samsung S4 to same phone... VM icon remains on  top task bar, but there are NO messages to be retrieved...

How do I delete this alert since I have No voicemails saved or unheard....

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Correct answers
Re: how to delete vm log
vzw_customer_support
Customer Service Rep

nitenrse44 Great question. We certainly want the icon to work when you need it most. I’m here to help you resolve your voicemail issue now.  Although you are using the same phone the voicemail must be set up again. Once you set up voicemail on the phone you are now using, power off the phone for 30 seconds  and back on, the icon should go away.
DeloresK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: how to delete vm log
vzw_customer_support
Customer Service Rep

nitenrse44 Great question. We certainly want the icon to work when you need it most. I’m here to help you resolve your voicemail issue now.  Although you are using the same phone the voicemail must be set up again. Once you set up voicemail on the phone you are now using, power off the phone for 30 seconds  and back on, the icon should go away.
DeloresK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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