How do I turn off the default voice mail message and add my own personal voice mail message
Click on Greeting at the top of the screen. Then click record so you can record your message
my screen does not show the "greeting icon" at the supposed left upper corner
Has it always been like this or did you just get the phone? Try going to settings, turning on cellular (or making sure it's on), and turning off wifi. Then see if you can do it. Not guaranteeing it will work but it's one of the suggestions that appears to have worked for others after doing a quick Google search.
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