No service

[charlesh7]

My town is served by only ONE tower and it apparently has gone out.  It's been out for over two hours now.  But there is not a single way to contact anyone with Verizon after 11 PM local time.  Yet I am paying for 24 hours of service.

Why do I have to pay for service that I am not getting?  And why is there not a number to call to report an outage??

I spend a small fortune for service and hate being ripped off.

[Tidbits]

You live in alaska?

[charlesh7]

No,  I'm in Texas

[vzw_customer_support]

You deserve service at all times, charlesh7. I want to make sure it gets restored. I noticed you mentioned you were in Texas. I did not see any alerts for the Texas area. What is your zip code? Is this affecting both voice and data?

AndreaS_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[charlesh7]

My zip code is 76667.  And there is still no service.  I have now been without service for almost 8 hours.

[MzWayne]

We have also been seeing slow service in 75645, 75603 area codes.  Today I keep getting a NO Service message when i try to send text messages. Very irritating.

[Ucantcme25]

I agree with Charlesh7... I'm experiencing similar problem as we speak. My phone service went out just about an hour ago. I live her in Bergen County, NJ. As a matter of fact it happens far to few frequently for my taste. Verizon needs to get this remedied.