Droid phone keeps shutting off?
eaglef16
Enthusiast - Level 1

What is wrong when phone keeps shutting off @ different times & doesn't want to turn back on?

Re: Droid phone keeps shutting off?
vzw_customer_support
Customer Service Rep

Let's find out together and explore ways to keep your phone on for good Kim. When did this random rebooting issue start? Do you remember if it started after installing/updating a particular application/software? Is there any physical/water damage to your phone? Software System version? View system version as per this link http://www.verizonwireless.com/support/knowledge-base-83028/


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Re: Droid phone keeps shutting off?
Jbsmomlisa
Enthusiast - Level 1

Mine is doing the same thing.  Doesn't matter what I'm doing, it decides when it wants to shut down.  Sometimes it will turn back on, other times it wont for several hours.  Any suggestions?

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