how to recover from a total shut down, crash or completely not working?
middletownflash

How to recover my Motorola razr maxx hd from a total shut down?  Resetting didn't help.

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Re: how to recover from a total shut down, crash or completely not working?
Snn5
Legend

Describe what was happening when this total meltdown occurred.  Have you held the power button for 15+ seconds?  Is the battery charged?

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Re: how to recover from a total shut down, crash or completely not working?
vzw_customer_support
Customer Service Rep

Having a working phone is paramount midletownflash. Let's get your phone back up and running. What exactly is going on with your phone? Is it not powering back on after a hard reset? When did you start experiencing difficulites with your phone?



Thank You,
MichelleS_VZW
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