droid maxx will not connect to wi fi

[marcsails]

Was using my MAXX over the weekend on my home wi fi. Browser froze, I closed and attempted to re open. No wi fi connection. Since then, I cannot connect to my home wi fi, my friend's home wi fi, and a relative's home wi fi. The signals will sporadically show up on my wi fi screen as available. When I attempt to connect, it will say 'connecting' for 1-2 seconds, then not connect. I have cleared all saved wi fi signals and re-entered passwords. I have done several power off/on cycles. I have removed SIM card and powered off/on. Phone is not in airplane mode, mobile hot spot is not turned on. Nothing seems to work. Right now I am completely dependent on Verizon data usage.

I'm having the same problem as the one above

I've tried Safe Mode.

I've tried Airplane Mode.

I've tried Airplane Mode with only WiFi enabled.

I've tried rebooting the router.

I've tried rebooting the modem.

I can't connect to WiFi from other sources; same deal.

I have not downloaded any 3rd-party applications.

My device has not been dropped, waterlogged, or otherwise physically compromised.

Within WiFi > Advanced, I have disabled 'Avoid poor connections' and set 'Keep WiFi on during sleep' to 'Always'

Android

[vzw_customer_support]

marcsails I truly apprecatie all the troubleshooting you have tried so far. You do seem very familiar with your phone. Have you replaced your SIM card at one of our local corporate Verizon Wireless store locations http://bit.ly/3SdsA ?
BryanS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[marcsails · Accepted solution]

No I did not replace my sim card, I did a factory reset and seems to

connect , so far so good.

On Tue, Sep 1, 2015 at 9:56 AM, Verizon Wireless Community <

[vzw_customer_support]

Hi marcsails!

Awesome, your efforts are greatly appreciated! Thanks for the update, we're here if you need us.

AyaniB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!