Korea

[Bobohole68]

My son is in S.Korea,the local store in Tx where he is stationed told him to suspend his ph while he is deployed. He got a email this morning saying it would be unsuspended in Sept. He has forgot his password and is now locked out of his account. The question is, is there a email or ph number he can call from Korea and get someone that speaks english not Korean to fix this issue?

[Snn5 · Accepted solution]

He can dial 908-559-4899 from a landline phone, toll charges

will apply.  I saw no Global Support number for Korea in this list.

http://www.verizonwireless.com/dam/support/pdf/6715-4545-global-support-toll-free-numbers.pdf

[Bobohole68]

Thanks...I saw one for S.Korea on that link but will try the other number first.

[Snn5]

002 800-50050099

Correct, I missed that.  That is toll-free.

[Bobohole68]

Thanks for ur help!!

[Snn5]

Welcome!