Visual voicemail to text
tawithers
Newbie

Visual voicemail doesn't work even though I am paying for it.

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Re: Visual voicemail to text
vzw_customer_support
Customer Service Rep

Look no further help is here. Lets get that voicemail feature checked out. What kind of phone do you have? What zip code are you using it in? Has it ever worked on yoru phone where you are?
BryanS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Visual voicemail to text
tawithers
Newbie

I had it working perfectly during my free trial.  Then when the trial ended and I chose to pay for the service - it stopped.  How about that for ironic?

Phone is a Samsung Galaxy S5

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Re: Visual voicemail to text
vzw_customer_support
Customer Service Rep

That is very strange ! Lets check out your voicemail in general. If you call your number from another phone & press # to interrupt the recording, are you able to access your voicemail?
BryanS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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