I NEED HELP
Draqou
Newbie

ICANT USE DIRECT CARRIER BILLING PLEASE HELP. Smiley Sad

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Re: I NEED HELP
vzw_customer_support
Customer Service Rep

Draqou,


We'd love to see you enjoying all services on your phone. What exactly are you experiencing when trying to bill? Have you reviewed these FAQs to be sure your account is eligible? http://www.verizonwireless.com/support/direct-carrier-billing-faqs/?lid=sayt&sayt=carrier%20bill*


SandyS_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I NEED HELP
Draqou
Newbie

i've looked through it, and haven't found what i'm looking for. i have the galaxy s5 and i'm trying to use my pre paid money that i have left over after i activate my card, to buy stuff on google play, etc.

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Re: I NEED HELP
justinisawesome
Enthusiast - Level 3

if you are on prepaid you cant use it   if you have a security deposit you cannot use it   if you are past due you cannot use it if you have purchase and gifting blocked you cannot use it

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