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My 4s won't charge
morrolady
Newbie
‎08-30-2015 06:43 PM

Using original charging device, no water damage, didn't drop it. ust won't charge. Worked two days ago. Help.?????

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Re: My 4s won't charge
cecilia77
Enthusiast - Level 1
‎09-01-2015 05:39 AM

It happened to me.  I had to buy a new charger and that solved the problem

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Re: My 4s won't charge
MiiHere
Champion - Level 3
‎09-01-2015 05:50 AM

If your charger is two pieces - 1 USB cord and 1 Wall plug, take the USB cord and plug your phone into the computer with it to see if it charges that way. It will be VERY slow, but that can help you rule out part of the problem.

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Re: My 4s won't charge
vzw_customer_support
Customer Service Rep
‎09-01-2015 07:47 PM

morrolady, we want you to be able to charge the device when you need to. Does the charger work on other iPhone 4s? Is there any debris in the charging port? Keep us posted.


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Re: My 4s won't charge
morrolady
Newbie
‎09-01-2015 10:32 PM

Yep, getting a new one would do it all right. May have too.

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Re: My 4s won't charge
morrolady
Newbie
‎09-01-2015 10:33 PM

Cool, I'll try that. Thanks.

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