Is there a way to access your device without your backup password after being locked out?
Misterwest
Enthusiast - Level 1

Somehow this morning when I woke up, I was on my last fingerprint swipe and it didn't work and so I am currently locked out of my phone. I don't remember my backup password and Verizon is saying that the only thing I can do is reset to factory, which would lose everything. Is there any other way to do this without losing all of my stuff? Please help.

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Correct answers
Re: Is there a way to unlock your phone once you've been locked out and you've forgotten your backup password without having to reset back to factory defaults and lose everything?
Snn5
Legend

Using a Samsung account that has already been set up:  Find My Mobile | Samsung Content & Services

Or try this:

Connect USB

Open KIES

Let the KIES waiting the screen unlock

Log in @ http://findmymobile.samsung.com/

Ensure choose the correct device, unlock the screen.

Done!!!!!

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Re: Is there a way to unlock your phone once you've been locked out and you've forgotten your backup password without having to reset back to factory defaults and lose everything?
Snn5
Legend

Using a Samsung account that has already been set up:  Find My Mobile | Samsung Content & Services

Or try this:

Connect USB

Open KIES

Let the KIES waiting the screen unlock

Log in @ http://findmymobile.samsung.com/

Ensure choose the correct device, unlock the screen.

Done!!!!!

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Re: Is there a way to unlock your phone once you've been locked out and you've forgotten your backup password without having to reset back to factory defaults and lose everything?
Misterwest
Enthusiast - Level 1

thank you so much! it worked!

Re: Is there a way to unlock your phone once you've been locked out and you've forgotten your backup password without having to reset back to factory defaults and lose everything?
Snn5
Legend

Yay!

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