How do I transfer contacts to replacement phone when old SG5 keeps rebooting?
bruce26
Newbie

How do I transfer contacts to replacement phone when old SG5 keeps rebooting?

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Re: How do I transfer contacts to replacement phone when old SG5 keeps rebooting?
Snn5
Legend

Contacts should be backed up with Google account.  Meaning, if you turn on and log into the google account on the replacement you should sync up.

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Re: How do I transfer contacts to replacement phone when old SG5 keeps rebooting?
busterjp
Newbie

received replacement galexy 5, none of app's or contacts downloaded

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Re: How do I transfer contacts to replacement phone when old SG5 keeps rebooting?
vzw_customer_support
Customer Service Rep

Busterjp,

We want your contacts and applications to transfer as they should. I know how important it is to have your documents transferred. Let's figure this out together. Are you logged into your Google account? If so your phone should be backed up with your Google account. Did you use the Verizon cloud to store your information? 
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