Caller can hear me but I can't hear them, why?
freemygreen
Newbie

This happens rather they call me or I call them but doesn't happen every time (mute is not on). Has this ever happened to anyone else?

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Re: Caller can hear me but I can't hear them, why?
vzw_customer_support
Customer Service Rep

Being able to hear the other party on calls is paramount, freemygreen. Let's get to the bottom of this issue. What make and model phone do you have? Does this happen in a particular location, or everywhere? When did this start?
LynnD_VZW
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Re: Caller can hear me but I can't hear them, why?
garygc01
Newbie

Only noticed today on my i5 phone.  call comes in or i can dial and they hear me but i can not hear them.  speaker phone works and I can hear them,  phone jacks same thing I can not hear them they can hear me.

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Re: Caller can hear me but I can't hear them, why?
garygc01
Newbie

yes is happening to me , just started to day.  speaker works ok.  I recently upgraded to newest version

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Re: Caller can hear me but I can't hear them, why?
vzw_customer_support
Customer Service Rep

We want to ensure you stay connected. May we ask what version of the iPhone 5 you have? This will help us troubleshoot the issue.


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