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How do I delete text messages that are stored in the cloud?
lks11651165
Newbie
‎08-03-2015 07:34 AM

can some how to delete all stored texts in my verizon cloud.  I now have my cloud app set to not sync any text but I have old text that are in there that I want deleted.

Thanks

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Re: How do I delete text messages that are stored in the cloud?
Khines5705
Specialist - Level 1
‎08-03-2015 08:07 AM

They normally just fall out of the Cloud whenever it rains. Sorry, just kidding. Couldn't resist!

I really have no clue and would like to know too.

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Re: How do I delete text messages that are stored in the cloud?
vzw_customer_support
Customer Service Rep
‎08-05-2015 07:42 AM
lks11651165

Happy to help find the answers you're looking for. What kind of phone are you using? Do you have the cloud app installed on yoru phone? Are you also using the cloud app on your computer?
BryanS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How do I delete text messages that are stored in the cloud?
lks11651165
Newbie
‎08-05-2015 07:47 AM

Hi Bryan

I have A Samsung galaxy s4. Yes have app on phone and computer. I have my

settings right now nit to sync my text messages. I notice r hat there are

10,000 messages in the cloud that I want to delete.

Thanks

On Aug 5, 2015 10:43 AM, "Verizon Wireless Customer Support" <

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Re: How do I delete text messages that are stored in the cloud?
vzw_customer_support
Customer Service Rep
‎08-07-2015 07:55 AM
lks11651165

Got it. Just to make sure we are on the same page, have you chosen to no longer back up your text messages in the Cloud? Lets choose that. Then give it 24 - 48 hours. Are you able to see these messages in the Message+ application on your phone?
BryanS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How do I delete text messages that are stored in the cloud?
lks11651165
Newbie
‎08-11-2015 04:42 AM

Hi,

Yes, I no longer back up my messages in the cloud. I am not finding the

Messenger + app your speaking off. I may have uninstalled it at some

point.

I just want to delete all the old 10,000 text messages I have in the cloud.

Thanks for your help.

Leslie

On Fri, Aug 7, 2015 at 10:56 AM, Verizon Wireless Customer Support <

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