Verizon signal started deteriorating about 6 months back. Now it's almost gone. This whole area of about 2,000 people is almost dark now with very poor or no Verizon wireless signal. I am talking about Deans Pond Crossing area in Monmouth Junction (South Brunswick, zip code: 08852), NJ. Here are some signal readings I found through random checks last evening at 10.30pm (using Samsung Galaxy and Note 2 phones):
Revere Rd: -119dbm
Potomac Rd: -106dbm
Sherman St: -112dbm
Chesapeake Rd: -115dbm
Viking Rd: -94 to -116dbm
People who live here or visits this community, have to walk around the streets for a while to get a signal and talk using Verizon phones. AT&T and T-Mobile signals are strong though. What happened to Verizon signal? It's becoming a joke now here in this community.
I have been a Verizon customer for a long time. We cannot see Verizon's reputation as the most reliable network go away like this. Let me know if I can be of any help.
I do understand having the best possible service in your area DeansPond. I do see that the area does have some opportunity due to foliage during the spring and summer months and can cause some issues. How far do you have to go in order to get service? Are your devices software updated? When you are outside are you able to make and receive a call? Does data work?
AmberF_VZW
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Thanks for your attention.
Inside home, we see mostly zero or one bar. Occasionally even if we can make a call, call drop happens in 20-30 seconds.We have to walk outside upto 20-30 yards to get a connection. Even then call drops happen frequently.We are talking about a few hundred homes here, not only ours.
Which phones show the issue? iPhone 4, iPhone 5, Samsung Galaxy 5, Galaxy 4, Samsung Note 3 etc. All Verizon phones that are used by us, neighbors and visitors, showed the problem.
We see the same issue with data.
It's kind of a shameful situation here - absolutely unthinkable for Verizon.
We always want you to get the best signal possible for your area DeansPond. This would certianly be a concern for me as well. Thank you for all the details you have provided. What signal and how many bars does your phone show now? Do you recall what the signal and bars used to be before in the area?
NicoleB_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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