My phone has not been charging well and will stay dead, even if I charge it all night. If it is fully charged, it is dead within hours
McKenzieP
Newbie

Any ideas. It won't turn on, and it's been on the charger for an hour. I've tried the 15 second, hold down the 2 button trick and nothing (that usually helps).

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Re: My phone has not been charging well and will stay dead, even if I charge it all night. If it is fully charged, it is dead within hours
Ann154
Community Leader
Community Leader

Are you charging it with the charger that came with the phone? Is it plugged into a wall outlet? Have you tried a different charger?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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