cracked volume button... stuck in safe mode. Galaxy S4

[hlf85]

I dropped my phone ft of my nightstand table, and it hit my bed frame..  broke my volume button! It is bent and pushed inward, and I believe it's permanently broken. I do have insurance on my phone though! Is that something that is covered by my insurance?

[vzw_customer_support]

hlf85,

That's certainly alarming to hear that your phone broke! I know how important itis to have a gerat working phone you can count on. Do you know which insurance you have? Most of the insurnace options we have do cover damage as long as it isn't the extended warranty. You can file a claim at http://bit.ly/1HEt6bs.

AndrewT_VZW
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