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I cannot get any LED light or sound notifying me of missed calls, voice mail or emails when the screen is locked. I have checked all the boxes to give me notifications but still nothing. Lollipop updated.
davesl708
Newbie
‎07-30-2015 05:22 AM

I have checked all settings and still no flashing LED or sound to let me know I missed a call or email has arrived.

Anything I am missing?

Thanks,

Dave

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Re: I cannot get any LED light or sound notifying me of missed calls, voice mail or emails when the screen is locked. I have checked all the boxes to give me notifications but still nothing. Lollipop updated.
vzw_customer_support
Customer Service Rep
‎08-01-2015 06:24 AM

davesl708,


I am sorry to hear this is happening. We definitely want you to be able to see all your notifications when needed. Have you tried placing your device in Safe mode to see if the notifications come through? Here is how to place the device in safe mode... http://vz.to/1IrAxaL



LindseyT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I cannot get any LED light or sound notifying me of missed calls, voice mail or emails when the screen is locked. I have checked all the boxes to give me notifications but still nothing. Lollipop updated.
davesl708
Newbie
‎08-01-2015 06:29 AM

Hi.

I wiped the phone and started over.

Working now.

Thanks.

Dave

On Aug 1, 2015 8:24 AM, "Verizon Wireless Customer Support" <

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