No 3G Data
Puckstoper9
Newbie

I have recently noticed that I only get a data connection if I am connected to 4G LTE. If my phone is connected to 3G I do not get any data. It will not receive any iMessages until it connects to 4G or wifi.

Phone iPhone 6

Zip Code home 28081 work 28115

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Re: No 3G Data
vzw_customer_support
Customer Service Rep

Thanks for bringing this to our attention, Puckstoper9.

We want to make sure you get data at all times. Are you saying you are in a 3G area? I checked both zip codes which show as 4G areas (of course this is general without having an exact address).

Is data roaming enabled? Go to Settings>Cellular>Roaming>ensure voice and data roaming switch is turned on.



TamaraH_VZW
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Re: No 3G Data
Puckstoper9
Newbie

Yes these are 4G areas but i do not always get 4G . Sometimes when I will get 3G and go a little down the road and it will get 4G. I have checked the roaming setting. I have not changed these setting since I received the phone and the 3G used to work.

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Re: No 3G Data
Puckstoper9
Newbie

Anything ???

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Re: No 3G Data
Puckstoper9
Newbie

I am still unable to receive any data unless I am connected to 4G.  This has been going on for a few months and is very frustrating. I am in the market to add another phone and at this point am not going to add a verizon phone. I have been a long time verizon customer and this is unacceptable.

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