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Screen displayed gray bars and the phone shut off. Unable to turn phone back on. Help!
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I was navigating my IPhone 5S when, out of no where, my screen went white with vertical gray bars and then proceeded to shut itself down. I am not unable to turn the phone back on. Any suggestions?
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Re: Screen displayed gray bars and the phone shut off. Unable to turn phone back on. Help!
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scott.f1271
I am sorry to hear about your phone. Lets see if we can get it working again. Have you tried a reset on your phone by pressing and holding the power button & home button at the same time until the Apple logo appears? When you plug the phone into the wall outlet does it respond?
BryanS_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!