GalaxyS4 only 1x
panda567
Newbie

My phone is showing 1x all day instead of 4G and I can only make calls, no texting or internet unless I'm connected to WiFi?  Is there an outage, zip code 10567

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Re: GalaxyS4 only 1x
vzw_customer_support
Customer Service Rep

Let's get to the bottom of this service issues panda567! No alerts are noted for 10567 area. When did this issue start? Is service better outdoors? Are you able to get 4G in other ZIP codes? Are other Verizon Wireless customers experiencing similar issues? What is your software version? Please provide Baseband version and Build number as per this link http://www.verizonwireless.com/support/knowledge-base-78256/


AntonioC_VZW

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