Brand new Samsung 6 Edge bluetooth does not recognize active devices
Mkiehl
Newbie

Just received a new Sam 6 Edge.  Does not see active bluetooth devices (which I also just bought).  It does recognize other android phones, but not headphones, speakers, etc...What is the fix?

Thanks

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Re: Brand new Samsung 6 Edge bluetooth does not recognize active devices
vzw_customer_support
Customer Service Rep

Mkiehl,


Congrats on your new phone! I am sorry it is not recognizing your bluetooh, let's look into this further. What is the make and model of your bluetooth?


KarenC_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!