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How do I report outstanding customer service?
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I was helped a few hours ago by Valerie from Verizon Wireless, specifically for Device Activation on a new device not registered under the current account. Ultimately, I wasn't able to resolve my issue because it was simply a problem with an old AT&T-distributed iPhone 3GS that doesn't properly register under Verizon's device activation. However, Valerie went above and beyond in assisting me and was very patient, too. I only regret that there was no formal way to provide feedback for her help.
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Re: How do I report outstanding customer service?
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Contact one or more of these executives. Executives will usually make sure the good word reaches the right people and appropriate praise to the employee.