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Why won't my tablet stay connected to the network?
wbsteele
Newbie
‎06-03-2015 01:20 PM

Has anyone else had a problem keeping their tablet connected to the 4G network? I'm in a good signal area (my phone works fine) but the tablet keeps falling off the network and I have to restart it to get it to connect. Any suggestions?

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Re: 4G connection problem
tikibar1
Community Leader
Community Leader
‎06-03-2015 01:28 PM

You might try removing the SIM card (be careful not to touch the gold contacts) for a few minutes, then reinserting and allowing a fresh network connection to be established.  If that doesn't help, a new SIM card is available free at your local Corporate VzW store or by contacting Customer Service.

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Re: 4G connection problem
tikibar1
Community Leader
Community Leader
‎06-03-2015 01:28 PM

You might try removing the SIM card (be careful not to touch the gold contacts) for a few minutes, then reinserting and allowing a fresh network connection to be established.  If that doesn't help, a new SIM card is available free at your local Corporate VzW store or by contacting Customer Service.

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