About 2 weeks ago I did the system update. I have had nothing but trouble since! My phone will just restart on it's own while sitting on the counter. It locks up and the only thing that works is to take the battery out for a minute and put it back in. Some days I have to do this multiple times and some days not at all. I won't be doing anything fancy, it just does it for no reason. I'm about ready to throw this phone away! But, I still have another year on my contract! MY husband has the same phone, he did the same upgrade, and he has had no trouble at all. Why does mine? I want it fixed! And, of course, it's just out of warranty!!!
Everything was working just fine until the update. I have not added any new apps at all. Another thing that seems to happen is the battery gets really hot at times. After the update and I started having lots of troubles, I went and deleted apps I didn't use. Cleared my cache, cleared all old messages, etc. I have not tried the safe mode thing, didn't know there was such a thing....I will have to try that.
bparents,
I appreciate all the troubleshooting you've done already. I know how frustrating this has been for you. Once you place the phone in Safe Mode test the phone out for a few hours to see if you notice a difference. Safe Mode will disable all 3rd party apps and will help determine if the issues you are having are caused by 3rd party apps. Keep us posted.
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