my text messages repeatedly state downloading but do not come in
marylys61
Newbie

I have searched through the settings functions multiple times to fix this - my phone flashes everytime I get or send a message or phone call.  Can't get it to stop!


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Re: my text messages repeatedly state downloading but do not come in
vzw_customer_support
Customer Service Rep
Hi marylys61!

Let's see what's causing the problem! When did the issue begin? Which device do you have? What is your current zip code?

AyaniB_VZW
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Re: my text messages repeatedly state downloading but do not come in
Heretic1989
Specialist - Level 2

Which messaging app are you using?

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Re: my text messages repeatedly state downloading but do not come in
Snn5
Legend

Is the problem with messages repeatedly downloading or with the phone flashing when you get a message?\

Make sure you have data turned on for any mms messages and check your accessibility options in the phones settings menu for something like "camera flash for notifications." 

I may be unclear as to exactly what the issue is.

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Re: my text messages repeatedly state downloading but do not come in
marylys61
Newbie

Message + 5.5.20

There is another on my phone but I use this one.

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Re: my text messages repeatedly state downloading but do not come in
Snn5
Legend

You might even try to go to your application manager and scroll to ALL and tap on the messaging app.  Then tap clear cache or delete data.  That might kick it into gear and start the downloads.

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Re: my text messages repeatedly state downloading but do not come in
Heretic1989
Specialist - Level 2

If you have the Hangouts app. Give that a try. If you don't have Hangouts then i won't be helpful.

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Re: my text messages repeatedly state downloading but do not come in
marylys61
Newbie

So if I got rid of hangouts that could be causing the problem?

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Re: my text messages repeatedly state downloading but do not come in
Snn5
Legend

NO, the suggestion was to try the Hangouts app, not get rid of it.

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