An Accepted Solution is available for this post.
Text messaging sound and vibration notifications no longer working while in the messaging app.
jlw518
Newbie
‎05-20-2015 11:00 PM

Today my recently updated S4 has stopped playing the notification sound, or vibrating, when a new message comes in while I have the messaging window open. It does ding me if the window is closed.  I have not changed any settings and it was working find up til now.  What gives?

0 Likes
Reply
1 Reply
An Accepted Solution is available for this post.
Re: Text messaging sound and vibration notifications no longer working while in the messaging app.
vzw_customer_support
Customer Service Rep
‎05-23-2015 06:28 AM
It's important that you receive new message notifications, jlw518. Which messaging app do you use? When you receive a message while in the app, does a notification for a new message still appear in the status bar, just without any vibration/sound?

AndreaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
0 Likes
Reply