How do I retrieve lost contacts on my device?
Bmahoney8
Enthusiast - Level 1
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1 Solution

Correct answers
Re: lost Contacts
Snn5
Legend

Have you added your Google account to the phone?  If not, do so, if you have, go to contacts, tap menu, select "Contacts to Display" and choose Google.  You should have contacts now.  If you do not, we can try another route.  Verizon contacts sync the Phone contacts (separate from Google, SIM, any other account name), not all the contacts in the phone.

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Re: lost Contacts
Snn5
Legend

What phone?  Android?  Then they should be backed up to Google account.  Verizon Cloud backed up?  We can give more info with more info about your device.

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Re: lost Contacts
Bmahoney8
Enthusiast - Level 1

Android S5. Have no contacts on phone

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Re: lost Contacts
Bmahoney8
Enthusiast - Level 1

The cloud says no contacts

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Re: lost Contacts
Snn5
Legend

Have you added your Google account to the phone?  If not, do so, if you have, go to contacts, tap menu, select "Contacts to Display" and choose Google.  You should have contacts now.  If you do not, we can try another route.  Verizon contacts sync the Phone contacts (separate from Google, SIM, any other account name), not all the contacts in the phone.

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