not getting my 25 GB storage in Verizon cloud
dgorrd
Enthusiast - Level 1

Verizon promises 25GB of storage for the unlimited plan.  On your website I verified that the unlimited more of everything plan is in effect, but our two phones are only being allowed 5GB of could storage instead of the promised 25GB.  How can I get this fixed and get the promised 25GB?

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Re: not getting my 25 GB storage in Verizon cloud
bizzareone
Specialist - Level 1

Call into Customer Service and have them manualy add the 25GB cloud feature. There will be a 2.99 charge per month on your bill BUT right under the charge will be a 2.99 credit.

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Re: not getting my 25 GB storage in Verizon cloud
bizzareone
Specialist - Level 1

Call into Customer Service and have them manualy add the 25GB cloud feature. There will be a 2.99 charge per month on your bill BUT right under the charge will be a 2.99 credit.

Re: not getting my 25 GB storage in Verizon cloud
Snn5
Legend

You speak of an unlimited plan, but unlimited what?  More Everything plans get 25 GB, all other plans get 5 GB.