touchscreen is unresponsive?
kimmmeeehhh
Enthusiast - Level 1

i just got my phone and i'm having trouble with the touchscreen.  it was working fine with the lightest touch and yesterday afternoon, the touchscreen started acting funny.  it takes 4 to 6 touches before it responds.  i'm thinking i set something incorrectly without realizing it?  i have already powered off and reset factory settings.  thanks for your assistance.

Kimmie

Re: touchscreen is unresponsive?
Simple_Life
Enthusiast - Level 1

I don't think you set anything incorrectly - there are plenty of folks experiencing issues with the S6 touchscreen, no fix for it yet by Samsung....

Re: touchscreen is unresponsive?
Mookinb
Enthusiast - Level 2

I am having the same problem and it's infuriating. Two months with this phone and horrible touch screen issues.

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Re: touchscreen is unresponsive?
vzw_customer_support
Customer Service Rep

We want to ensure everything is functioning properly. Are you still experiencing difficulties with this?
KleoL_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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