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My Verizon Fios APP stopped working
luigi524td
Enthusiast - Level 2
‎04-26-2015 07:50 AM

When I try to access "Calling Features" and reconfigure "Simultaneous Ring" for my home FIOS telephone from my Verizon mobile phone  ... the app keeps looping back to my telephone call log. I've cleared the cashe ... deleted the data  ... uninstalled and reinstalled the app at least 3 times.  Still exhbiting the same behavior!

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Re: My Verizon Fios APP stopped working
vzw_customer_support
Customer Service Rep
‎04-26-2015 09:47 AM
luigi52td,

Here to help!  You have definitely done a great job in troubleshooting the issue with your Fios application.  What type of phone do you have? Is the phones software up to date? Any updates for the application? Keep us posted.
YareliM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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