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My phone name
SAMSUNG-SM-G900V
Model number
SN-G900V
Android version
5.0
Baseband version
G900VVRUIB0C4
Build number
LRX21T.G900VVRUIB0C4
I am frustrated beyond reason and need my cell phone restored to the way it worked prior to my FORCED by Verizon update on April 15, 2015.
My issues are no different than the many others posted on here. My Wi-Fi is in a continual connect-disconnect loop so my data usage is off the charts. My battery drains immediately whether I'm using the phone or not. It is constantly "cooling down" even when I'm not on it. I get no notifications on my lock screen of missed calls or new text messages (that's my #1 complaint). And the tabs/open windows in Chrome problems is driving me crazy, although I think I found a workaround due to somebody else's post. It was a setting in Chrome.
Please help. Thank you! Becky
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There may be a few other issues that may be affecting your phone outside of the stabilization that is occurring. Please start by clearing the cache for your device using these steps:
http://vz.to/1uorSMg --When you reach Step 4, please choose Wipe Cache Partition, and not Wipe Data/Factory Reset. Once this is done, please select Reboot to restart your phone. Observe your phone to see if it has cleared up the issues you are experiencing.
Please keep us posted.
NicandroN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Nothing is more frustrating than problems I have experienced since April
15, 2015. That is the date of forced upgrade to Lollipop. Now in addition
to my battery not staying charged, the lag time when opening an app is
anywhere from 5-10 seconds as well as the lag time when typing an email.
Another problem I just now discovered is I can no longer print to my
Wireless HP printer. I think that has to do with the constant scanning for
a Wi-Fi connection. I am gonna lose it if my phone doesn't start working.
Not being notified of calls missed and text messages received is also a
major deal to me. Please. I have tried everything suggested to myself and
all of the other complaints logged on here. What I need is a revert back to
pre-upgrade option. I would NEVER have willingly upgraded knowing that all
of these problems exist.
Thank you! Becky
On Apr 20, 2015 8:06 AM, "Verizon Wireless Customer Support" <
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Please see below.
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For more details regarding the recent Lollipop upgrade, click http://vz.to/1GjaGBa
LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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I looked at the Andriod description in the link you posted above and it talks about all the wonders of Lollipop 5.1. When will this be available for download to us users?.
Ed
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Verizon, formating and re-installing apps that were paid for after an update is not acceptable. Please feedback to management that all updates SHOULD BE OPTIONAL - GET IT?
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AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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I have the Samsung GalaxyS5 (SMG900VZKV), currently running Android 4.4.4. I keep getting notices to install Lollipop 5.0 however, given the problems that so many others are experiencing with 5.0, I want to wait until 5.1 before I install the Lollipop update.
The url that you posted above in post #6 does talk about installing 5.0 but in the url you posted in post #4 Verizon is talking about the advantages of 5.1. This gives me hope that Verizon has 5.1 nearly ready for release. I'm wondering how much longer it will be before we can get 5.1.
Thanks, Ed
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yes. Us poor unexpecting citizens that were blind-sided by the Lollipop 5.0 update now have phones that are inoperative. And, we get to keep paying our monthly Vzw bill! how about that?! aren't we lucky.