My Iphone 5s is only connected to 3g why dont I have LTE anymore? (has been like this for over a week)
jlsrock112
Newbie

So for the past two weeks or so my Iphone 5s has been using ONLY 3g. It will not connect to LTE at all. It is this way every day all day even in diferents towns.  Its eating up my data and super slow and frusterating. Any ideas how to fix that?

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Re: My Iphone 5s is only connected to 3g why dont I have LTE anymore? (has been like this for over a week)
vzw_customer_support
Customer Service Rep
jlsrock112, Let's take a look into your data to make sure you have the best coverage. Does your iPhone 5s show 3G in one certian area? Where are you located (zip)? Have there been any recent changes or updates to the phone applications or software?
TanishaS_VZW
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