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I want to cancel my prepaid service but want to keep the phone
JayThaLegacy2
Enthusiast - Level 1
‎04-01-2015 09:29 AM

I want to cancel my prepaid service because none of plans fit my needs i want to switch my phone over i bought a straight talk byop ( Bring your own Phone) package and i want to use my verizon phone with that. Is it possible to cancel my prepaid service

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Re: I want to cancel my prepaid service but want to keep the phone
vzw_customer_support
Customer Service Rep
‎04-01-2015 12:46 PM
We never want you to leave u. I'm sorry we don't have access to prepaid accounts. Please call our friends at prepay at 888-294-6804

JoeL_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: I want to cancel my prepaid service but want to keep the phone
pherson
Champion - Level 1
‎04-01-2015 01:11 PM

How long have you had your prepaid device, and 2 I don't believe you can use a prepaid device on straight talk. What kind of phone is it?

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