Cannot make/recieve phone calls

[Whydoihavetohaveascre]

I cannot make or recieve phone calls. I will get the call but hear no voice. If I dial out I hear no ringing. I notice that when I call my signal drops to nothing or x1

[vzw_customer_support]

Whydoihavetohaveascreenname-

Let's get your phone back in business.  When was the last time you were able to make and receive calls successfully?  What is your zip code?  Are you having any data issues?  What is the make and model of your phone?  Please keep us posted so we can assist further.

EmmaM_VZW
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