G'zone software update

[Loto1111]

While trying to update the software. "We were not able to download this update" is displayed on my phone. Any help?

[Snn5]

Are you sure there IS an update?  That phone stopped updates long long ago.  Are you referring to the OS or an app?

[Loto1111]

OS.

[Snn5]

What info do you have under About Phone in Settings?  Hardware and Software version?  G'Zone 3G or 4G version?

[Loto1111]

Hardware: 1.1

Android version: 4.1.2

Kernel version: 3.4.0

Baseband version: M8960A-1.5.38_C811M050

[Snn5]

Looks like you have the most current and last update 4.1.2 Jelly Bean.  Product is end of life and no longer sold, supported or updated.

[Shadetree56]

Note four software update