Can I talk to someone who can explain my bill?
Stakgold
Enthusiast - Level 1

I believe I have been misled and that my bill is in error.  I find the website confusing and even calling (and paying $3.50) to pay by phone challenging.  Is there any place I can get help?  I am 80

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Re: Can the elderly get a person to talk to explain the bills and navigate the system?
Snn5
Legend

You can call *611 from your phone, press 1, press 4, say "agent."  Paying by website or by phone app (if available) is so much easier and cheaper.

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Re: Can the elderly get a person to talk to explain the bills and navigate the system?
Snn5
Legend

You can call *611 from your phone, press 1, press 4, say "agent."  Paying by website or by phone app (if available) is so much easier and cheaper.

Re: Can the elderly get a person to talk to explain the bills and navigate the system?
Sam1121
Newbie

I will try this tomorrow - thank you

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Re: Can the elderly get a person to talk to explain the bills and navigate the system?
DCG75
Newbie

Old Post, please update...this does not work

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Re: Can the elderly get a person to talk to explain the bills and navigate the system?
kh-taylarie
Khoros Partner
Khoros Partner

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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