ellipsis 7 audio glitches after update to kit kat
bkbirge
Enthusiast - Level 2

Anyone else have this issue? Audio is unusable after update to 4.4.2, every few seconds audio stutters as if it's rebuffering or a process is taking over. This happens streamed and non streamed. Maddening.

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Re: ellipsis 7 audio glitches after update to kit kat
vzw_customer_support
Customer Service Rep
bkbirge,  We always want to make sure your tablet is working great after an update. That's definitely concerning that this audio issue has started. Is this happening in multiple applications? Is it the same over the tablet's speakers or using some sort of headphones or Bluetooth?   AndrewT_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: ellipsis 7 audio glitches after update to kit kat
Makeitright
Enthusiast - Level 1

I have the same issue with audio and videos. On any and all applications.  Spent hours on with tech support and there isn't any support.  Verizon released this latest update without any testing.  They made my tablet 80% useless and they won't make it right. I am willing to pay a reasonable amount for another working tablet BUT "THIS LINE ISN'T DUE FOR AN UPGRADE". I am re-thinking my service provider choice!  Thanks Verizon

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Re: ellipsis 7 audio glitches after update to kit kat
Salisbury
Specialist - Level 2

  The Ellipsis 7 comes with 8 GB of built in storage. On today's standards very low. Especially where Android 4.4.4 alone will take up 6.52 GB. You'd likely need to check the storage capacity and reduce it. Buffering may refer to internet streaming and the speed of the connection, it still takes ram memory. Either way the Ellipsis 7 is a low end device. You're not going to be able to do anything with memory so I'd try reducing storage to see if that gives any improvement

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