Using version tones I got an error messages about SD card full, I cant find my ringtone and I cant purchase it again either errpr code 20058. Sd card is fine. Did 2 other ringtones
dhafersr
Newbie

Using version tones I got an error messages about SD card full, I cant find my ringtone and I cant purchase it again either errpr code 20058.  Sd card is fine.  Did 2 other ringtones without any problems

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Re: Using version tones I got an error messages about SD card full, I cant find my ringtone and I cant purchase it again either errpr code 20058.  Sd card is fine.  Did 2 other ringtones
dhafersr
Newbie

I see the $2.99on my bill now, but still can;t find the ringtone.  Could use some help.

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Re: Using version tones I got an error messages about SD card full, I cant find my ringtone and I cant purchase it again either errpr code 20058. Sd card is fine. Did 2 other ringtones
vzw_customer_support
Customer Service Rep
Hello there dhafersr! I'm sorry to hear of the trouble you're experiencing! Let's work to resolve this for you! When ever you purchase a ring tone, you should receive a text message confirming your purchase. What type of phone do you have please? Thanks in advance!   KristieQ_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: Using version tones I got an error messages about SD card full, I cant find my ringtone and I cant purchase it again either errpr code 20058.  Sd card is fine.  Did 2 other ringtones
dhafersr
Newbie

I did not receive a text message and the phone type is Samsung S5.   Neither ringtones I bought did I get a text, it was just downloaded and showed up on my ringtone list under sounds.

Dennis

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Re: Using version tones I got an error messages about SD card full, I cant find my ringtone and I cant purchase it again either errpr code 20058.  Sd card is fine.  Did 2 other ringtones
dhafersr
Newbie

Any status on this, still unresolved

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