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Ever since I got my I-Phone, I have always received text messages twice. Every message I receive comes through 2x. I have kept track and I get dinged to receive a text of the same message which is a technical error, it counts as two messages against me. Over a year and a half of this and never fixed. Call verizon support and they can never figure anything out, go figure. Has anyone else experienced this?
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This is not the experience we want you to have with your awesome iPhone jessejames1980. I know its upsetting to get charged twice for the same message. Is this a prepaid account? Are you using a 3rd party messaging application that you downloaded to your device? Have you tried to turn imessage off and on? I also recommend resetting the network settings? I have listed the steps below.
• From the Home screen, navigate: Settings > General > Reset.
• Tap Reset Network Settings.
• Enter the 4-digit passcode.
• Tap Reset Network Settings.
Let me know if the above steps helped.
Kinquana_VZW
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