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Forgot my emergency password because I've been using thumb swipe
medusa315
Newbie
‎02-27-2015 10:06 PM

I forgot my emergency password because I entered it the day I got my phone but have been using thumb swipe since. I tried what I thought was the password and a few variations on it and now have 4 attempts to complete it successfully before it resorts to factory settings. I tried calling it with Android Device Tracker but it never rang. I don't have my location on on the phone. Does anyone know how to help me?

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Re: Forgot my emergency password because I've been using thumb swipe
Snn5
Legend
‎02-28-2015 05:10 AM

You should be asked to log into your Google Account.  If you have forgotten your Google account log in info, you should have that info sent to you from a desktop PC.  If you cannot get that info due to security phrases or whatnot being forgotten, you'll need to FDR.

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Re: Forgot my emergency password because I've been using thumb swipe
GalaxyClass
Master - Level 1
‎02-27-2015 11:06 PM

If for what ever reason Google Device manager won't work for you, then you will need to do the FDR.  Sorry  

 

 

 

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Re: Forgot my emergency password because I've been using thumb swipe
Snn5
Legend
‎02-28-2015 05:10 AM

You should be asked to log into your Google Account.  If you have forgotten your Google account log in info, you should have that info sent to you from a desktop PC.  If you cannot get that info due to security phrases or whatnot being forgotten, you'll need to FDR.

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