Question on verizon edge
Bulldawgs12problem

I have been a loyal customer since 2003. I was going to add a line and get a IPAD Air 2 today and use the edge program to purchase saving me close to 600.00 dollars. Verizon turned me down because I suspended two phones a couple of months ago so I could keep my phones and pay my bill monthly. Now I'm being penalized for something that I caused so I could keep paying my bill. I don't understand the logic here and it seems nobody can tell me when I will be able to use the edge program. Please help!!!!

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Re: Question on verizon edge
vzw_customer_support
Customer Service Rep

I'm sorry you weren't able to use the Edge program. I will send you a private message so we can review your account with you.


JoeL_VZW
Follow us on Twitter @VZWSupport

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Re: Question on verizon edge
dad_of_2
Specialist - Level 1

They want you to have perfect credit for atleast 6 months in a row. They are probably worried you suspened those lines, becouse you could not afford to pay it. I am not fully sure if that was way they are rejecting you, but they are probably just worried that they are giving away the ipad and there      will be an issue later.

Keep paying everything on time and you will get there. Smiley Happy

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Re: Question on verizon edge
Snn5
Legend
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Re: Question on verizon edge
sprmankalel
Champion - Level 3

Also, Edge will not save you money on the tablet. You don't receive the line access discount on a tablet. You will pay the fill price of the iPad just spread out over 24 months. Edge will only save you from have to pay the whole amount all at once.

Are your lines suspended with or without billing? Are they currently suspended? I think all lines on the account must be active in order to be eligible for Edge.

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